Telecommunication Audits
Every company wants to control costs and gain an edge on the competition. These bottom-line issues are the concern of executives who want to reshape their companies to meet the challenges of the new economy. The challenge is as real for small companies as it is for large enterprises. Electronic commerce, e-mail, online customer support, telecommuters, and a mobile sales force are disruptive forces driving telecommunications needs today. All are vital to remain competitive and all have the added challenge of adding costs and staff to manage an ever-growing telecommunications infrastructure.
We are acutely aware telecommunication costs are fast becoming one of the largest expenses and most complex areas to challenge management for companies today. It's no longer just a matter of adding more telephones and trying to get the lowest rate on minutes. If the telecommunications infrastructure is not adequate to meet the escalating demand placed on it, it will prove to be a major inhibitor of a company's growth.
Every company is faced with tremendous pressures to control expenses, and yet they are inundated with more choices of services than they've ever had before. Often it seems that despite many rates going down, spend rates are increasing! ADCom can help your company better control your costs. Our certified auditors have experience in working with the myriad of phone bills, formats, and vaguely discernible charges that are common occurrences on phone bills.
Experience has shown there is over an 80% error rate in telecommunications billing? Our major strength lies in bill auditing and whether you realize it or not, you are fair game to your billing providers. Billing disputes are their most common problem!
An "audit" includes your local, long distance, 800 services (toll free) cellular, Calling Card, Teleconference, and Internet access lines. It will also include data networks, frame relay, ATM, or Private Line services, and charges for telephone and equipment maintenance. Our experts, all with telephone billing and contract experience, review your bills for errors and report back to you with recommendations on how to save money. We do not suggest changing carriers. We produce savings from your current carriers. We also look for past billing errors, including the tax area, and work with the carriers to get you refunds and/or credits. The savings we have been able to produce for our clients have averaged around 26% of the monthly billing.
Our audit services are provided on a contingency basis. There are no up front fees or charges. We earn your business by finding you savings.
