Application monitoring is just one of many reasons companies look to providers of managed IT services.  As data centers migrate to distributed and virtualized cloud environments, fewer companies find they have the internal resources necessary to monitor the day-to-day performance of essential programs and still maintain their focus on business-critical functions.  Since service degradation is becoming intolerable, particularly in data-intense environments like telecommunications, Application Performance Monitoring (APM), simplified through the use of custom dashboards, is almost mandatory for end-users today.  Businesses that offer managed IT services can provide these essential solutions to fit the exact needs of the organization.

To analyze applications and determine why they are running slow, APM follows one of two approaches – either it monitors performance data from the application itself, or it collects data from packet inspection by querying the network.  Both approaches have their merits.  By collecting information from the application, buffers, cache, and memory usage can be analyzed.  When data is collected from the network, latency issues can be uncovered.  While both are usually available to the IT operations group, the path between the two is cumbersome, time-consuming, and not user-friendly.

Fortunately, managed IT services providers offer a solution for this issue in the form of a customized dashboard that incorporates the two approaches on one screen, improving the visibility of both analytical systems.  At a glance, users can sort active applications based on performance statistics, and then see the application and network metrics simultaneously to rapidly find and troubleshoot latency and response time issues.  In addition, the custom dashboard can show the performance of applications over the course of an hour or day, so users can see exactly when an application is experiencing heavy usage.

Custom dashboards developed by managed IT services providers give end-users the ability to understand complex distributed applications on one page.  Users can easily drill down to specific instances of a running application, if needed, for further insight or troubleshooting.  Customized dashboards can also be utilized by an application developer looking for end-user experience feedback on a newly-launched program.

Well-designed custom dashboards for APM need to be flexible so that they can not only monitor the applications running on in-house servers, but also analyze instances of virtual machines in real time as more complex programming gets migrated to distributed, virtual cloud environments.  Enterprises will continue to move in this direction to maximize available hardware and processor capabilities and reduce energy consumption.  Managed IT services companies are on top of this issue as well, and have flexible, customized solutions ready for the industry now.

ADCom Solutions has the ability to deliver solutions that bring value to its clients’ business needs. Speed, flexibility, and customization allows our team of telecom professionals to meet changing needs and provide leading technology solutions to deliver a competitive advantage in the marketplace. Learn more at and be sure to follow us on LinkedIn and Facebook.

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