Service Centric Device Management and IOT

Device Management does not have to be complicated

With the onset of more modular and cloud centric architectures, many organizations with disparate monitoring tools are reassessing and adopting a more holistic IT management platform. Leverage our industry leading platform and NOC Analysts to track real-time dependency changes with a visual representation at every level of your IT infrastructure. Let us help you improve performance and reduce mean time to repair.

UNIFIED MONITORING FOR IT SERVICES

Complete visibility into the physical, virtual and cloud-based infrastructures that support critical services in modern IT environments
Correlate information across your environment to provide clear visualization of connected devices.
See the state of all IT services and predict which ones could be impacted by events or outages from a single dashboard
Quickly identify the root causes of degraded performance within any given service
Uncover patterns, trends or unknown dependencies that might affect other services in the future

SERVICE ANALYTICS AND CAPACITY PLANNING

Analyze device performance and availability over time using detailed event and service impact reports to better understand the performance and availability of IT infrastructure devices and the services they support
Track resource utilization trend and predict future capacity utilization requirements based on historical usage data so yo ucan effectively plan for and deploy additional resources before capacity or performance becomes an issue

INTELLIGENT REPORTING

Use in-depth troubleshooting views that retrieve data instantly from a centralized data store
View performance trends and anomalies for infrastructure that supports your critical services with intelligent correlation between related resources
Create shareable, real-time views for collaborative problem analysis
Quickly mine your data and create annotated views for team members, specific customers, stakeholders or business units

IMPROVE PERFORMANCE AND REDUCE MEAN TIME TO REPAIR

Identify common performance issues and event trends based on historical data so you can improve overall service quality and meet service-level agreements (SLAs) as well as reduce the risk of outages to critical services
View a triaged and ranked listing of likely root causes based on the services that are impacted so you can quickly take action, assign appropriate resources and resolve the issue
Clearly understand how performance and availability degradations impact overall service delivery while improving troubleshooting, service reliability and quality across your entire technology stack

ADCom Managed Services

Put the power of our NOC, Engineers and industry leading platform to work for you

In modern IT environments, networking systems represent only one layer of the complex set of infrastructure elements that support business applications. The traditional approach of separately monitoring silos of device types, like networking systems, simply doesn’t work anymore and having qualified staff to watch your network 24 x 7 x 365 continues to be a challenge. Our platform enables us to monitor all of your physical and virtual networks as one part of a real-time model that includes all of your cloud and on-premises infrastructure — the only way to ensure peak application performance in modern IT environments proving you end to end visibility and reporting along the way.

24×7 NOC

Our onshore network operations center monitors your IT environment 24 hours a day, seven days a week, 365 days a year. Experienced engineers are monitoring and receiving alerts on changing network, application and infrastructure performance to isolate and resolve trouble conditions, reduce MTTR, increase availability and track SLAs. Let our team be an extension of yours!

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APPLICATION MONITORING

In today’s environment productivity is affected when your applications do not work or work poorly. Monitoring the performance of business-critical applications enables quick fault isolation and resolution. Our platform and NOC analysts look at the entire flow from endpoint thru the network and to the on premise or cloud based server and our engineers analyze, isolate and resolve trouble conditions causing poor application performance.

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NETWORK MANAGEMENT

Our platform is designed for workflow and lifecycle management of your environment. Our seasoned project managers, engineers, NOC analysts and field operations manage and review progress with real-time notifications. And this easy to use interface gives you the same oversight capabilities and full transparency to the management and deployment of your assets. Proper planning, clear communication, and industry leading platforms and tools ensure success when you partner with us.

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NETWORK MONITORING

Our network operations center and platform monitor the health and performance of your wide area network (WAN). Our system is e-bonded with major network providers and can be bonded to your systems to automate trouble ticket generation and seamlessly communicate with you and carrier maintenance centers. Dashboards allow you a quick view into the affected locations, circuits or hardware in your network, as well as ticket updates and notes from our NOC as they resolve the issue.

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Service Centric Device Management and IOT

Device Management does not have to be complicated

UNIFIED MONITORING FOR IT SERVICES

SERVICE ANALYTICS AND CAPACITY PLANNING

INTELLIGENT REPORTING

IMPROVE PERFORMANCE AND REDUCE MEAN TIME TO REPAIR

ADCom Managed Services

24×7 NOC

APPLICATION MONITORING

NETWORK MANAGEMENT

NETWORK MONITORING

STAY CONNECTED

ADCOM SOLUTIONS