Many organizations are moving to the outsourcing of non-core functions, allowing them to focus on their primary business while leaving the support work to third party experts. ADCom’s managed services allow us to serve as a scalable IT department delivering just what you need, when and where you need it, without making a big capital investment in costly hardware or a large technical support staff.
NOC as a Service is a proactive managed service that monitors your circuits and network infrastructure for potential outages and service degradations. When your service is impacted, our Network Operations Center then delivers high touch Incident Management, leveraging our years of experience working with Telecom Service Providers to resolve your issues quickly and efficiently. Should networking equipment fail, our analysts will oversee the replacement process and dispatch on-site technicians to install the replacement equipment. When network updates are required, our team of Network Engineers will perform configuration changes while ensuring the integrity of the production network.
NOC on Demand is a managed service for businesses that require NOC services after business hours or on a less than full-time basis. When your business doesn’t require around the clock coverage, NOC on Demand fills the monitoring and management gap with a managed service that delivers when you need it most. NOC on Demand monitors your circuits and network infrastructure for potential outages and service degradations on an as-needed basis. When your service is impacted, our Network Operations Center delivers high touch Incident Management, leveraging our years of experience working with Telecom Service Providers to resolve your issues quickly and efficiently.
Platform as a Service is a monitoring and alerting service for businesses that are looking for a solution that doesn’t require a capital investment. Platform as a Service is a complete monitoring and management environment in the cloud with resources that enable you to deliver everything from proactive monitoring and incident creation to troubleshooting, reporting, and sophisticated analysis. You purchase the resources you need on a pay-as-you-go basis and access it over a secure Internet connection from anywhere in the world. Platform as a Service is based on our best-in-class monitoring and management platform featuring market leaders ServiceNow, LogicMonitor, and Sisense.
Deploying new technology can leave the business scrambling to locate technicians. ADCom Solutions’ on-site services provides on-demand field coverage across the country. We help multi-site companies solve routine or emergency technical tasks without you having to fly internal IT staff to branch office locations. Our IT professionals will be dispatched to a single site or several sites at once. We handle all your on-site needs and back the work with project management and remote engineering to ensure the project exceeds your expectations.
“Did you know that connectivity affects every aspect of your business.” Even having the best technology money can buy won’t get you far if your connectivity isn’t there to support it. ADCom Solutions works with businesses to offer communications services, including Internet, Networking, Cloud, Wireless, and Voice. With access to over 100 carriers and suppliers, we can provide a complete communications solution. Our customers have locations spanning the nation and partner with us to connect them to new services for both new and existing locations.
Let ADCom proactively monitor for any security threats using our SIEM. Our advanced monitoring service provides 24x7x365 security event and detection services. Each customer is provided a security baseline assessment at the time of onboarding validating the current MX configurations and identifying any outliers. Detail reports are available along with Quarterly Stewardships that provide a rich two-way discussion on observations and best practices.
By leveraging one of our three warehouses, customers can ship pallets of equipment to ADCom Solutions to warehouse, inventory, and then stage and configure to your technical specifications. Take advantage of the year-end pricing from the manufacturer and let ADCom store the equipment and then have it shipped for a technician to “plug and play” into your network. From a single device to thousands, we have the expertise and skills to be the perfect partner for this key step in network and hardware refresh projects.
Business transformation begins with professional oversight. ADCom Solutions’ Professional Project Managers stand ready to assist you to organize and streamline your strategic initiatives, technology upgrades, and lifecycle management. The team leverages industry standard project management methodology to align with customer expectations and meet project schedules while implementing agreed upon scope. Constant collaboration between stakeholders, vendor partners and ADCom team members ensures all risks and issues are realigned to the business strategy.