AT&T Product Resolutions Form

AT&T Legacy Product Issue Resolutions Form

Complete the below form in its entirety and forward to AT&T Account Manager, Bob Zizolfo who will submit the Service Request into Salesforce for BOT team to submit to RDS to track the billing issue.

IMPORTANT Hand-off Information:

*Contracts: Required
*SP LOA active: Required
* Copy of Quote: Required if Sales provided it to the Customer and applicable to request for billing help
* Additional Supporting Documentation: Sales to supply if available and applicable to request for billing help

Product Name*

First Name*

Partner Company Name*

Your Email*

Job Title*

Last Name*

Web Address*

Your Phone*

City*

State*

End User/Prospect Info

First Name*

Company Name*

Email*

Job Title*

Last Name*

Web Address*

Phone*

City*

State*

Opportunity Detials

Opportunity Name*

Projected Close Date*

Estimated Budget*

Channel Account Manager*

Est. Number of Devices*

Incumbent Technology

Competition

Opportunity Description*

Acknowledgements

Click to upload files that need to be reviewed for consideration (if any)

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AT&T Legacy Product Issue Resolutions Form

WHAT WE MONITOR

IT Services & Solutions.
Built for you.

AT&T Legacy Product Issue Resolutions Form

WHAT WE MONITOR

IT Services & Solutions. Built for you.

IT Services & Solutions.
Built for you.